{"product_id":"9780135116319","title":"Seven Steps to Success for Sales Managers","description":"\u003cp\u003eSeven Steps to Success for Sales Managers gives you a breakthrough strategy for developing and sustaining high-performance sales teams.\u003c\/p\u003e\n\n\u003cp\u003e  \u003c\/p\u003e\n\n\u003cp\u003e Long-time sales team leader Max Cates shows how Total Quality Management (TQM) practices can significantly improve sales productivity. Going far beyond \"old school,\" \"command and control\" sales management, Cates helps you unleash the full power and energy of your salespeople through a participatory management approach that works. Drawing on 36+ years of sales and sales management experience, Cates presents proven tactics for: \u003c\/p\u003e\n\n\u003cp\u003e \u003c\/p\u003e\n\n\u003cp\u003e Developing your own mental toughness, emotional intelligence, strategic thinking, and promotability \n\u003cbr\u003e Hiring more effective and productive salespeople — including expert tips for interviewing, recruiting, reading body language, using data, and choosing amongst candidates \n\u003cbr\u003e Building winning teams that meet sales objectives and delight customers \n\u003cbr\u003e Becoming a true servant leader in a sales environment \n\u003cbr\u003e Empowering sales reps and teams in decision-making that increases sales productivity \n\u003cbr\u003e Measuring individual and team performance towards objectives \n\u003cbr\u003e Keeping people on target without micro-managing them \n\u003cbr\u003e Promoting team growth and continual improvement \n\u003cbr\u003e Leveraging Six Sigma and the Deming Cycle to sustain success, morale, and performance \n\u003cbr\u003e And much more\u003c\/p\u003e","brand":"Pearson FT Press","offers":[{"title":"Default Title","offer_id":48374614687979,"sku":"00000_00000_00000_00000","price":67.73,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780135116319-1.jpg?v=1781607099","url":"https:\/\/kinokuniya.com.sg\/ja\/products\/9780135116319","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}