{"product_id":"9780738201627","title":"Delivering Profitable Value","description":"\u003cp\u003e\"Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries.\"--Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.\u003c\/p\u003e","brand":"Perseus Books","offers":[{"title":"Default Title","offer_id":48676732469483,"sku":"00000_00000_00000_00000","price":53.08,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780738201627-1.jpg?v=1781633913","url":"https:\/\/kinokuniya.com.sg\/ja\/products\/9780738201627","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}