{"product_id":"9780765608062","title":"E-Service: New Directions in Theory and Practice : New Directions in Theory and Practice","description":"\u003cp\u003eThis text provides a collection of different perspectives on \"e-Service\" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":48678029295851,"sku":"00000_00000_00000_00000","price":512.73,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780765608062-1.jpg?v=1781636592","url":"https:\/\/kinokuniya.com.sg\/ja\/products\/9780765608062","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}