{"product_id":"9780787956219","title":"Customer.Community : Unleashing the Power of Your Customer Base (Jossey Bass Business and Management Series)","description":"\u003cp\u003eThe Internet is the world's largest marketplace. This book takes a look at online communities as a source of value for both customers and businesses. It shows how to build an online \"customer community\" that gives customers a reason to stay loyal. It explains what the customer community is, and then describes the tenets that makes it strong.\u003c\/p\u003e","brand":"Jossey-Bass Inc Pub","offers":[{"title":"Default Title","offer_id":48677809291499,"sku":"00000_00000_00000_00000","price":49.35,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780787956219-1.jpg?v=1781637794","url":"https:\/\/kinokuniya.com.sg\/ja\/products\/9780787956219","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}