{"product_id":"9780801487354","title":"The Violence-Prone Workplace : A New Approach to Dealing with Hostile, Threatening, and Uncivil Behavior","description":"\u003cp\u003eAlmost every week reports of violence erupting in the workplace make headlines. Contrary to popular opinion, such incidents are not random and senseless but, according to Richard V. Denenberg and Mark Braverman, typically result from conflict that has...（Cornell University Press）\u003c\/p\u003e","brand":"ILR Press","offers":[{"title":"Default Title","offer_id":48677246271723,"sku":"00000_00000_00000_00000","price":71.32,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780801487354-1.jpg?v=1781638516","url":"https:\/\/kinokuniya.com.sg\/ja\/products\/9780801487354","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}