{"product_id":"9780849314384","title":"Computer Telephony Integration (2ND)","description":"\u003cp\u003eCommunications and IT professionals are often asked to make decisions that affect telecommunications services and costs for years. This book explains convergence, telephony standards, powerful tools for call centers, IP telephony, infrastructure management tools, and advanced business applications using SS7 and its open system successors.\u003c\/p\u003e","brand":"Auerbach","offers":[{"title":"Default Title","offer_id":49139647480043,"sku":"00000_00000_00000_00000","price":463.38,"currency_code":"SGD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780849314384-1.jpg?v=1785769255","url":"https:\/\/kinokuniya.com.sg\/ja\/products\/9780849314384","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}