{"product_id":"9781409435020","title":"The Passenger Has Gone Digital and Mobile : Accessing and Connecting through Information and Technology","description":"\u003cp\u003eShows how information and technology can drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":48771519414507,"sku":"00000_00000_00000_00000","price":164.78,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781409435020-1.jpg?v=1781677807","url":"https:\/\/kinokuniya.com.sg\/ja\/products\/9781409435020","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}