{"product_id":"9781422140277","title":"Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics)","description":"\u003cp\u003eShows how to make mass customization and efficient and personal marketing work by putting companies and their consumers in a 'learning relationship'. This title explains how over time, this ongoing relationship allows your company to meet customer's changing needs, develop learning relationships with them and retain their business forever.\u003c\/p\u003e","brand":"Harvard Business Review Press","offers":[{"title":"Default Title","offer_id":49161670361323,"sku":"EB_BM0600_D13-05_SIMS","price":17.44,"currency_code":"SGD","in_stock":false}],"url":"https:\/\/kinokuniya.com.sg\/ja\/products\/9781422140277","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}