{"product_id":"9781430225478","title":"Technical Support Essentials : Advice You Can Use to Succeed in Technical Support (Beginner to Intermediate)","description":"\u003cp\u003eTechnical Support Essentials is a book about the many facets of technical support. The topics range from good work habits to the way technical support groups establish their own style of work.\u003c\/p\u003e","brand":"Apress","offers":[{"title":"Default Title","offer_id":48916255375595,"sku":"00000_00000_00000_00000","price":82.38,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781430225478-1.jpg?v=1783103788","url":"https:\/\/kinokuniya.com.sg\/ja\/products\/9781430225478","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}