{"product_id":"9780071790222","title":"The Essential Deming: Leadership Principles from the Father of Quality","description":"\u003cp\u003eOffers articles, papers, lectures, and notes touching on a wide range of topics, but which focus on the author's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.\u003c\/p\u003e","brand":"McGraw-Hill Professional","offers":[{"title":"Default Title","offer_id":48664167907563,"sku":"00000_00000_00000_00000","price":76.91,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780071790222-1.jpg?v=1781606012","url":"https:\/\/kinokuniya.com.sg\/products\/9780071790222","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}