{"product_id":"9780123954930","title":"The Experience : How to Wow Your Customers and Create a Passionate Workplace","description":"\u003cp\u003e'A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop\u003c\/p\u003e","brand":"CRC Press","offers":[{"title":"Default Title","offer_id":48662918234347,"sku":"00000_00000_00000_00000","price":78.72,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780123954930-1.jpg?v=1781606666","url":"https:\/\/kinokuniya.com.sg\/products\/9780123954930","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}