{"product_id":"9780367456023","title":"Right Every Time : Using the Deming Approach","description":"\u003cp\u003eA Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio\u003c\/p\u003e","brand":"CRC Press","offers":[{"title":"Default Title","offer_id":48695494148331,"sku":"00000_00000_00000_00000","price":173.94,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780367456023-1.jpg?v=1781617594","url":"https:\/\/kinokuniya.com.sg\/products\/9780367456023","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}