{"product_id":"9780415152518","title":"Complaints and Grievances in Psychotherapy : A Handbook of Ethical Practice","description":"\u003cp\u003eThis up-to-date and comprehensive handbook guides the reader, step-by-step, through all aspects of complaints and grievance management. Includes useful addresses, current codes of ethics from the major organizations, protocols and sample letters.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":48676178526443,"sku":"00000_00000_00000_00000","price":97.03,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780415152518-1.jpg?v=1781620430","url":"https:\/\/kinokuniya.com.sg\/products\/9780415152518","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}