{"product_id":"9780736921497","title":"Confronting without Offending : Positive and Practical Steps to Resolving Conflict","description":"\u003cp\u003eWhere there are people, there are disagreements and misunderstandings. This book helps you discover: effective and compassionate techniques for handling conflict; practical strategies for resolving conflict; how personality types influence discussions; suggestions for minimizing defensiveness; and ideas for developing and promoting cooperation.\u003c\/p\u003e","brand":"Harvest House Publishers,U.S.","offers":[{"title":"Default Title","offer_id":48682888790251,"sku":"00000_00000_00000_00000","price":29.28,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780736921497-1.jpg?v=1781633821","url":"https:\/\/kinokuniya.com.sg\/products\/9780736921497","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}