{"product_id":"9780765610102","title":"The Bureaucratic Experience: The Post-Modern Challenge : The Post-Modern Challenge (5TH)","description":"\u003cp\u003eEveryone has trouble with bureaucracy. Optimists argue that soon all of this will be fixed. This text maintains just the opposite - that despite all the rhetoric from proponents of total quality management, corporate reengineering, and the public management, it's still \"business as usual\" for bureaucracies.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":48682025255147,"sku":"00000_00000_00000_00000","price":640.92,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780765610102-1.jpg?v=1781636600","url":"https:\/\/kinokuniya.com.sg\/products\/9780765610102","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}