{"product_id":"9780815389651","title":"Improving the Quality of East and West European Public Services","description":"\u003cp\u003eThis volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance).\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":49062047121643,"sku":"00000_00000_00000_00000","price":545.91,"currency_code":"SGD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780815389651-1.jpg?v=1785750398","url":"https:\/\/kinokuniya.com.sg\/products\/9780815389651","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}