{"product_id":"9780815399858","title":"Personalising Library Services in Higher Education : The Boutique Approach","description":"\u003cp\u003eAs students'' financial commitment increases, so they demand better library services. When budget cuts and centralisation are seen as the answer to financial restraints, the provision of a personalised library service may seem extravagant, but inventive, customer-facing staff can successfully achieve an enhanced service without increasing costs. This book uses international case studies and practical advice to show the advantages of the personalised - or boutique - library service.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":48690422710507,"sku":"00000_00000_00000_00000","price":108.02,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780815399858-1.jpg?v=1781641783","url":"https:\/\/kinokuniya.com.sg\/products\/9780815399858","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}