{"product_id":"9780929652443","title":"Human Interactions : The Heart and Soul of Business Process Management: How People Reallly Work and How They Can Be Helped to Work Better","description":"\u003cp\u003eUsing ideas from biology, psychology, social systems theory, and learning theory, Harrison-Broninski considers how people work and ways in which they can improve, focusing on workers who interact, their methods, and how these differ from machine-driven processes. He describes the nature of work, Role Activity Theory, management, project planning, and how the Human Interaction Management System software operates in aiding human-driven processes. The book is intended for managers, business analysts, academics, and software developers. Harrison-Broninski is CTO of RoleModelers Ltd, which develops software to support human processes. Annotation 2006 Book News, Inc., Portland, OR (booknews.com)\u003c\/p\u003e","brand":"Meghan Kiffer Pr","offers":[{"title":"Default Title","offer_id":48680212398315,"sku":"00000_00000_00000_00000","price":58.5,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780929652443-1.jpg?v=1781646137","url":"https:\/\/kinokuniya.com.sg\/products\/9780929652443","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}