{"product_id":"9780956263162","title":"Delivering Public Services That Work","description":"\u003cp\u003eBrings together case studies from 6 different public sector organisations, in the UK and New Zealand, that bring about rapid and extraordinary change and show: how they did it, step by step; how they overcame initial resistance and hostility from staff; and, the unexpected benefits that can accrue.\u003c\/p\u003e","brand":"Triarchy Press","offers":[{"title":"Default Title","offer_id":48683537760491,"sku":"00000_00000_00000_00000","price":43.94,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780956263162-1.jpg?v=1781646318","url":"https:\/\/kinokuniya.com.sg\/products\/9780956263162","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}