{"product_id":"9781032284026","title":"The Great Unheard at Work : Understanding Voice and Silence in Organisations","description":"\u003cp\u003eSilence always has something to say – it’s never neutral and speaks volumes if people are willing to hear. This book explores the importance of understanding silence and voice in leadership and organisational life, and shows how we can move from merely listening to truly hearing those around us.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":48715208622315,"sku":"00000_00000_00000_00000","price":108.02,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781032284026-1.jpg?v=1781649405","url":"https:\/\/kinokuniya.com.sg\/products\/9781032284026","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}