{"product_id":"9781032688442","title":"Customer Service Delivery in Africa : Consumer Perceptions of Quality in Selected African Countries","description":"\u003cp\u003eThis book consists of seven chapters beginning with an overview detailing the importance of customer service matters to Africa’s development and ending with a discussion of the future directions for enhanced customer service delivery in Africa.\u003c\/p\u003e","brand":"Productivity Press","offers":[{"title":"Default Title","offer_id":48722476990699,"sku":"00000_00000_00000_00000","price":119.0,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781032688442-1.jpg?v=1781650961","url":"https:\/\/kinokuniya.com.sg\/products\/9781032688442","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}