{"product_id":"9781118143704","title":"Improving Performance : How to Manage the White Space on the Organization Chart -- Hardback (Rev ed)","description":"\u003cp\u003eImproving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48216877859051,"sku":"EB_BM0600_E10-01_SIMS","price":122.03,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781118143704-1.jpg?v=1781656133","url":"https:\/\/kinokuniya.com.sg\/products\/9781118143704","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}