{"product_id":"9781118943007","title":"Unselling : The New Customer Experience","description":"\u003cp\u003eUnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48728810782955,"sku":"00000_00000_00000_00000","price":45.78,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781118943007-1.jpg?v=1781656251","url":"https:\/\/kinokuniya.com.sg\/products\/9781118943007","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}