{"product_id":"9781138412415","title":"The Complete Guide to Customer Support : How to Turn Technical Assistance into a Profitable Relationship","description":"\u003cp\u003eThis guide shows how a company can provide technical support to solve its customers' problems, and at the same time create satisfied users who will encourage others to buy the same products or services.\u003c\/p\u003e","brand":"CRC Press","offers":[{"title":"Default Title","offer_id":49138945130731,"sku":"00000_00000_00000_00000","price":596.69,"currency_code":"SGD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781138412415-1.jpg?v=1785768489","url":"https:\/\/kinokuniya.com.sg\/products\/9781138412415","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}