{"product_id":"9781138431720","title":"The Basics of Process Mapping (2ND)","description":"\u003cp\u003eThis book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job\/performer levels.\u003c\/p\u003e","brand":"CRC Press","offers":[{"title":"Default Title","offer_id":48731521024235,"sku":"00000_00000_00000_00000","price":412.02,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781138431720-1.jpg?v=1781658051","url":"https:\/\/kinokuniya.com.sg\/products\/9781138431720","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}