{"product_id":"9781400224005","title":"The Gold Standard : Giving Your Customers What They Didn't Know They Wanted","description":"\u003cp\u003eLearn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients.\u003c\/p\u003e","brand":"HarperCollins Leadership","offers":[{"title":"Default Title","offer_id":48223777194219,"sku":"EB_BM1000_E02-04_SIMS","price":50.69,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781400224005-1.jpg?v=1781903436","url":"https:\/\/kinokuniya.com.sg\/products\/9781400224005","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}