{"product_id":"9781466602885","title":"Successful Customer Relationship Management Programs and Technologies : Issues and Trends","description":"\u003cp\u003eOffers the latest research and developments for researchers, practitioners, and academics alike. It contains case studies, methodologies, frameworks and architectures, and cutting edge in research within the field of customer relationship management. It also serves as a reference book and handbook for semantics and follow-through for managers and decision makers.\u003c\/p\u003e","brand":"Idea Group,U.S.","offers":[{"title":"Default Title","offer_id":48928567591147,"sku":"00000_00000_00000_00000","price":338.77,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781466602885-1.jpg?v=1783108156","url":"https:\/\/kinokuniya.com.sg\/products\/9781466602885","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}