{"product_id":"9781555424626","title":"The Race without a Finish Line : America's Quest for Total Quality (Jossey Bass Business and Management Series)","description":"\u003cp\u003eA guide to implementing total quality (\"the art of continuous improvement with customer satisfaction as the goal\") at any level. The authors identify the basic ingredients that can help organizations develop and keep their focus on quality, and include case examples from award winners.\u003c\/p\u003e","brand":"Jossey-Bass Inc Pub","offers":[{"title":"Default Title","offer_id":48761344033003,"sku":"00000_00000_00000_00000","price":82.4,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781555424626-1.jpg?v=1781689819","url":"https:\/\/kinokuniya.com.sg\/products\/9781555424626","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}