{"product_id":"9781555706555","title":"Conducting the Reference Interview : A How-to-do-it Manual (How-to-do-it Manuals) (Second)","description":"\u003cp\u003eTeaches you to understand the needs of public, academic and special library users across different virtual settings - email, text messaging, and social networking websites - as well as in traditional and face-to-face models of communication. This book includes exercises and examples to help you practice effective reference transactions.\u003c\/p\u003e","brand":"Neal-Schuman Publishers Inc","offers":[{"title":"Default Title","offer_id":48767887147243,"sku":"00000_00000_00000_00000","price":146.49,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781555706555-1.jpg?v=1781689829","url":"https:\/\/kinokuniya.com.sg\/products\/9781555706555","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}