{"product_id":"9781555708993","title":"Designing and Implementing Virtual Reference Services : A LITA Guide (Lita Guides)","description":"\u003cp\u003eApplying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs.\u003c\/p\u003e","brand":"Association of College \u0026 Research Libraries","offers":[{"title":"Default Title","offer_id":48776251277547,"sku":"00000_00000_00000_00000","price":128.18,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781555708993-1.jpg?v=1781689832","url":"https:\/\/kinokuniya.com.sg\/products\/9781555708993","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}