{"product_id":"9781563273759","title":"Transforming Health Care : Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience","description":"\u003cp\u003eThis Shingo Prize winner tells the story of a group of clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed.\u003c\/p\u003e","brand":"Productivity Press","offers":[{"title":"Default Title","offer_id":48769807220971,"sku":"00000_00000_00000_00000","price":128.16,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781563273759-1.jpg?v=1781690195","url":"https:\/\/kinokuniya.com.sg\/products\/9781563273759","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}