{"product_id":"9781631570230","title":"Modeling Service Systems","description":"\u003cp\u003eUnderstanding the performance of service systems and designing better service systems requires understanding how these agents make their decisions and how service systems respond to these decisions. This book defines and explains the essential foundational constructs for graphical and mathematical models of co-creative systems.\u003c\/p\u003e","brand":"Business Expert Press","offers":[{"title":"Default Title","offer_id":48787424706795,"sku":"00000_00000_00000_00000","price":40.26,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781631570230-1.jpg?v=1781694600","url":"https:\/\/kinokuniya.com.sg\/products\/9781631570230","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}