{"product_id":"9781789388398","title":"Fighting for the Soul of General Practice : The Algorithm Will See You Now (Global Health Humanities)","description":"\u003cp\u003eThis collection of stories from two practising GPs describes the reality of working within a failing and highly bureaucratic system, where there is a balancing act: regulation versus relationships; autonomy versus standard practice; algorithm versus individual attention.\u003c\/p\u003e\n\n\u003cp\u003eWe aren't suggesting a return to a 'better' time. We don't object to being bureaucrats, embedded within and accountable to the systems we are in. But we do want to consider how and with what the gap left by the old-fashioned GP has been filled. We use stories based on our experience to describe the effect of different facets of bureaucracy on our ability to maintain a nuanced, individualised approach to each patient and encounter; and to question the prominence and effect of protocol. We are interested in the way professional relationships are influenced by protocol: between and within organisations; and most importantly with patients\/clients\/service users..\u003c\/p\u003e\n\n\u003cp\u003eWe are accustomed nowadays to automated telephone lines, chatbots, website FAQs- the frustration of being unable to connect with another human being who will listen to our particular question and give us something other than a generic answer. The same issues that are facing society at large have changed the way in which we work as GPs and the care we give.\u003c\/p\u003e","brand":"Intellect Books","offers":[{"title":"Default Title","offer_id":48264695578859,"sku":"00000_00000_00000_00000","price":63.32,"currency_code":"SGD","in_stock":false}],"url":"https:\/\/kinokuniya.com.sg\/products\/9781789388398","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}