{"product_id":"9781789667875","title":"The Power of Customer Experience : How to Use Customer-centricity to Drive Sales and Profitability","description":"\u003cp\u003eRefocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.\u003c\/p\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48223448891627,"sku":"EB_BM1000_E02-06_SIMS","price":58.86,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781789667875-1.jpg?v=1781704203","url":"https:\/\/kinokuniya.com.sg\/products\/9781789667875","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}