{"product_id":"9783824482245","title":"Beschwerdezufriedenheit und Kundenloyalit\u0026auml;t im Dienstleistungsbereich : Kausalanalysen unter Ber\u0026uuml;cksichtigung moderierender Effekte. Diss. (Forum Marketing)","description":"","brand":"Gabler; Deutscher Universit\u0026auml;tsverlag","offers":[{"title":"Default Title","offer_id":48764128329963,"sku":"00000_00000_00000_00000","price":137.32,"currency_code":"SGD","in_stock":true}],"url":"https:\/\/kinokuniya.com.sg\/products\/9783824482245","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}