{"product_id":"9784784954582","title":"もつれない患者との会話術（第２版）－させない！つくらない！モンスタ−ペイシェントさせない！つくらない！モンスタ−ペイシェント","description":"\u003cp\u003e診療場面や窓口等々、病院経営においてどこででも起こりうるクレーム…そんなときの患者対応を解説！\u003c\/p\u003e","brand":"日本医事新報社","offers":[{"title":"Default Title","offer_id":48594231623915,"sku":"00000_00000_00000_00000","price":39.8,"currency_code":"SGD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9784784954582-1.jpg?v=1781754234","url":"https:\/\/kinokuniya.com.sg\/products\/9784784954582","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}