{"product_id":"9798888092125","title":"What Every Call Center Manager Needs to Know: nsider Strategies for Hiring, Scheduling, Technology, and Customer Service Success from a Call Center Ve (Call Center Success\") \u003c3\u003e","description":"","brand":"Rock Rooster Books","offers":[{"title":"Default Title","offer_id":49438378721515,"sku":"00000_00000_00000_00000","price":49.42,"currency_code":"SGD","in_stock":true}],"url":"https:\/\/kinokuniya.com.sg\/products\/9798888092125","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}