{"product_id":"9780412487903","title":"Tqm in Action : A Practical Approach to Continuous Performance Improvement","description":"\u003cp\u003eThe principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. It provides a practical guide to the stages, key considerations and potential pitfalls of implementation.\u003c\/p\u003e","brand":"Chapman \u0026 Hall","offers":[{"title":"Default Title","offer_id":48674744664299,"sku":"00000_00000_00000_00000","price":311.28,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9780412487903-1.jpg?v=1781620111","url":"https:\/\/kinokuniya.com.sg\/zh\/products\/9780412487903","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}