{"product_id":"9781398627826","title":"Customer Passion : 101 Ways to Meet Customer Expectations and Stand Out","description":"\u003cp\u003ePacked with real-world examples and grounded in best practices, learn how to deliver multi-layered experiences which will surprise and delight customers in equal measure\u003c\/p\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48996408688875,"sku":"EB_BM1000_E02-04_SIMS","price":65.4,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781398627826-1.jpg?v=1783848433","url":"https:\/\/kinokuniya.com.sg\/zh\/products\/9781398627826","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}