{"product_id":"9781491949887","title":"Designing Delivery","description":"\u003cp\u003eTo help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery.\u003c\/p\u003e","brand":"O'Reilly Media","offers":[{"title":"Default Title","offer_id":48234261577963,"sku":"00000_00000_00000_00000","price":76.03,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9781491949887-1.jpg?v=1781683401","url":"https:\/\/kinokuniya.com.sg\/zh\/products\/9781491949887","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}