{"product_id":"9789063693534","title":"The Service Innovation Handbook : Action-oriented Creative Thinking Toolkit for Service Organizations","description":"\u003cp\u003eThis is an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are.\u003c\/p\u003e","brand":"BIS Publishers B.V.","offers":[{"title":"Default Title","offer_id":48235607228651,"sku":"00000_00000_00000_00000","price":68.2,"currency_code":"SGD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0758\/4484\/5803\/files\/9789063693534-1.jpg?v=1781766322","url":"https:\/\/kinokuniya.com.sg\/zh\/products\/9789063693534","provider":"Books Kinokuniya Singapore","version":"1.0","type":"link"}