Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World (Routledge Studies in Hispanic and Lusophone Linguistics)

Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World expands the study of service encounter interactions into new face-to-face and digital contexts and new (sub)varieties of Spanish. The chapters examine pragmatic variation in a range of contexts, representing ten countries and twelve (sub)varieties of Spanish. Part I explores macrosocial factors such as region, gender, age, and social class, while Part II focuses on microsocial and situational factors. Part III concludes the volume with theoretical and methodological contributions to the field. This volume will be of particular interest to advanced students and researchers of Spanish and Linguistics.