Compassionate Conversations : How to Speak and Listen from the Heart

"This book explores how to develop better communication skills, particularly at a time when conversations can be highly polarized. Our conversations about diversity or inclusion, about equity and fairness, or about power relationships take place in a historical context of injustice, injury, and pain, which is difficult to navigate. These conversations are made more challenging by the fact that injustice is still very real. In spite of the potential pitfalls and risks, we hope to encourage our readers that engaging in challenging conversations can result in shared understanding, wisdom, and compassion"--