§16§Disciplines, including Human-Computer Interaction (HCI), consist of knowledge supporting practices which solve general problems (Long 〓16§It is further compatible with notions of top-down design, fundamental to software engineering practice. 2 Teaching and the HeI Research and Development Gap 2.1 An Assessment of Current HCI Education Teaching is one means by which practitioners learn to specify discipline problems. It is also a means by which they acquire knowledge to enable the problems to be solved. §04§Fundamental Design Issues.- Towards the Total Quality Interface - Applying Taguchi TQM Techniques within the LUCID Method.- Games as a Metaphor for Interactive Systems.- Cultural Bases of Interface Acceptance: Foundations.- A Unified Concept of Style and its Place in User Interface Design.- Developing University Courses to Enable Students to Specify and Solve Human-Computer Interaction Design Problems.- 3D or not 3D: Is it Nobler in the Mind?.- Specific Design Issues.- Can Design Choices for Language-Based Editors be Analysed with Keystroke-Level Models?.- Deriving Information Requirement in the Design of a Mathematics Workstation or Visually Impaired Students.- Second-Language Help for Windows Applications.- Extending GUIs.- Eye-based Control of Standard GUI Software.- Non-visual Interaction with GUI Objects.- Earcons as a Method of Providing Navigational Cues in a Menu Hierarchy.- User Involvement.- Problems for User Involvement: A Human and Organizational Perspective.- Multidis §04§ciplinary Modelling for User-Centred System Design: An Air-traffic Control Case Study.- Costs and Benefits of User Involvement in Design: Practitioners' Views.- What You Don't Know Can Hurt You: Privacy in Collaborative Computing.- Computer-Supported Cooperative Work.- Behavioural Patterns of Collaborative Writing with Hypertext- A State Transition Approach.- Workspace Awareness in Real-Time Distributed Groupware: Framework, Widgets, and Evaluation.- Using Distortion-Oriented Displays to Support Workspace Awareness.- Working by Walking Around - Requirements of Flexible Interaction Management in Video-supported Collaborative Work.- Multimedia.- Matching Media to Goals: An Approach Based on Expressiveness.- DAVID: A Multimedia Tool for Accident Investigation.- A Web StoryBase.-Session Length and Subjective Satisfaction in Information Kiosk Research.- Author Index.- Keyword Index.
