Application of the Scor Model in Supply Chain Management

Drawing on a study of 80 companies in Europe, North America, and Asia, Poluha (director, SAP America) provides an overview of the supply chains operations reference (SCOR) model and discusses the operational possibilities for analysis and measurement of the performance potential of supply chains. Sixty pages of appendices include questionnaires and performance measures used in the study, examples of performance measures, and other results. Annotation 2007 Book News, Inc., Portland, OR (booknews.com)