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ISO/IEC 20000 : An Introduction to the global standard for service management (2ND)

Name: ISO/IEC 20000 : An Introduction to the global standard for service management (2ND)
Brand: IT Governance Publishing
SKU: 00000_00000_00000_00000
Price: 34.77 SGD
Availability: InStock

Clifford, David

34.77 SGD

Member Price

31.30

English

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Product Description

Employing an IT Service Management System (ITSMS) will enable your organisation to identify how to enhance the quality of service you deliver to your customers. The standard for an ITSMS is ISO/IEC 20000. This pocket guide offers an overview of the purpose of the Standard and shows how it can be used.

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Publisher

IT Governance Publishing

Publication Date

Nov 2011

ISBN

9781849283144

Pages

Item Type

Book

Format

Paperback

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ISO/IEC 20000 : An Introduction to the global standard for service management (2ND)

Product Description

Available to Order

ISO/IEC 20000 : An Introduction to the global standard for service management (2ND)

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