This open-access book explains how whistleblowing channels can be operated according to the best international practices and standards. Using guidance from the International Chamber of Commerce (ICC) and the ISO37002 standard, the author discusses the benefits of a whistleblowing management system. He also uses the EU Whistleblowing Directive (2019/1937) to discuss data management and confidentiality. Finally, the book discusses the common pitfalls in handling whistleblowing reports. The analysis and guidance presented in this book builds on research into trust and speak-up cultures, as well as first-hand experience in assisting organizations to improve their whistleblowing reporting processes
Chap 1:Introduction.- Chap 2:Normative benchmarks and current SUSA practice.- Chap 3:Benefits of internal channels for building cultures of trust.- Chap 4:Listening cultures.- Chap 5:Conclusion.
Wim Vandekerckhove is Full Professor of Business Ethics at EDHEC Business School in France. Wim has provided expertise on whistleblowing to various organisations, including Council of Europe, United Nations Office on Drugs and Crime (UNODC), the International Olympic Committee, Transparency International, the UK Department of Health, and the British Standards Institute (BSI). He was the convenor for ISO37002:2021, the international standard for whistleblowing management systems. Wim has been Editor-in-Chief for Philosophy Management and is currently Consulting Editor for The Journal of Business Ethics.
