§16§Building on co-author Sharon Williams' previous title §04§§§§Chapter One - Introduction to Public Sector Management and Service Operations.- Chapter Two - Public Service Operations Management.- Chapter Three - Public Service Management and Quality Improvement.- Chapter Four - Coproduction and Codesign: Defining principles and models.- Chapter Five - Role of Coproduction in quality improvement.- Chapter Six - Health care case study.- Chapter Seven - Health 〓§§ §02§§ Sharon Williams is Professor and Lead of the Swansea Centre for Improvement and Innovation at the College of Human 〓 §02§ith and for the Universities of Cambridge, Warwick, Leeds and Swansea.